SERVICES Website Maintenance

Take care of your site, keep it updated, error-free, and safe from viruses. 

With maintenance, you will ensure your website...

RUNS CORRECTLY

Updates are essential to keep your website running smoothly.

Up-To-DAte

Get monthly updates for content, swapping photos, blog updates and more.

VIRUS FREE

Websites are monitored for viruses and we will aim to prevent malware to keep your site secure.

Free from errors

Technical errors can disrupt your website and interfere with people's ability to use it.

How it works. Overall, website maintenance is essential for ensuring the security, performance, compatibility, and overall health of your website.

1. CHoose a PLAN

Select an option for your monthly plan.

2. Monthly Maintenance

We'll make sure everything is running effectively from the back end. Send any requests on a monthly basis for content updates.

3. relax

Sit back and have a coffee! Your website is running smoothly.

STEP 1: Content Planning

We'll research and plan content for your right audience. If you have your own content you'd like us to design, submit it by the monthly deadline or we can create it for you.

STEP 2: Design

Every month, you'll have new social media designs to share to your platforms.

Website Maintenance

3 OPTIONS: STARTER GROWTH ESTABLISHED
Regular Updates:
Monthly Plugin & Theme Updates
Monthly Plugin & Theme Updates
Weekly Plugin & Theme Updates
Backups:
Monthly Backups
Monthly Backups
Weekly Backups
Technical Support:
1 Hour
2 Hours
Content Updates:
1 Hour
2 Hours
Support Requests:
3-5 days turnaround
2-3 days turnaround
Malware Removal:
eCommerce support:
Type Of Support:
Email Support
Email & Phone Support
Email & Phone Support
Monthly Reporting
Commitment:
Pause or cancel anytime
Pause or cancel anytime
Pause or cancel anytime
Pricing:
$89/month
$139/month
$199/month

Note: Monthly payments require a credit card to be kept on file for billing. We also offer yearly plans. Services outside maintenance plans will receive a separate quote.

Without regular maintenance, your website becomes vulnerable to security breaches, performance issues, and compatibility problems. Neglecting updates can leave your site exposed to hackers, potentially leading to data loss, downtime. Outdated plugins or themes may not function correctly or could conflict with each other, resulting in poor user experience. Backups of your website essential to keep your content in case of emergency. While maintenance requires time and effort, the consequences of neglecting it outweighs the benefits of keeping your site up-to-date and secure.

You will be billed automatically each month for your credit card on file.

Yes, if you choose to pay everything up front at once, you will be quoted a yearly discount and will not require a credit card on file.

Yes. We do an initial contract of 6 month contract or a annual contract. 

After the 6 month or 1 year contract, you will continue to be billed on a monthly or annual basis unless you prefer not to continue. In which case, 30 days notice is required for cancellation.

Content updates include changing text, swapping photos, editing blogs for the approximate duration of time. For example, it includes:

  • Updating page content
  • Updating or adding new forms
  • Researching new features or functionality and providing recommendations
  • Updating employees
  • Adding a new blog post with provided content and images
  • Adding/updating products to your store
  • Adding/updating events to your event calendar

No, the content included for the month is only available for that month. However, if you choose an annual plan, you will receive all your website support time upfront to use at any time.

We take time to understand your requirements before we start making any changes to the site. If we think the work will go over the allocated time, we will let you know and provide an estimate of how long it will take. After, you can make a choice if you would like to proceed.

The monthly report includes customized information on your website like:

  • Website Updates
  • Website Analytics (# of users, page views, etc.)
  • Form statistics (new submissions, subscribers, etc).
  • Website Speed
  • And more

Realistically, between 48-72 hours.

We have email or phone support Mon-Fri 9am-5pm EST.   

Yes, however, it will first require a website evaluation to become familiar with the website, and how it was built. 

If you’re interested in this, please contact us or email us at info@supernovasites.com and we will provide you with a quote for the evaluation.

What they say...

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